Serving the Greater Kansas City Metro (Kansas & Missouri)

Thank you for choosing Madcap Brush Works. These policies are designed to ensure a professional, safe, and seamless experience for all private and corporate events.

Submission of payment constitutes full acceptance of the policies outlined below.

Securing Your Event Date & Payment Policy

All payments made to Madcap Brush Works are non‑refundable.
Full payment or the required invoice amount is necessary to reserve your event date and time.
Dates are not held without payment.
Because we serve high‑demand dates throughout the Greater Kansas City Metro, we may decline other inquiries once your date is secured.

Cancellations & Rescheduling (Events)

All payments are non‑refundable.
If an event is cancelled within 7 days of the scheduled date, the client may request a one‑time reschedule within the same calendar year, provided that:
The new date is submitted within 15 days of cancellation, and
The requested date is available.
Failure to secure a new date within the 15‑day window forfeits the reschedule option.
Rescheduling is subject to availability, especially during peak seasons (April–June and September–October).

Private Special FX Appointments

Private appointments are subject to the same payment and cancellation policies as events.
Because multiple appointments and events are scheduled per day:
Arrivals 15 minutes late or more will result in appointment cancellation.
No‑shows and late cancellations are forfeited.
Payments remain non‑refundable.

Clients are encouraged to arrive 5–10 minutes early.

Weather Policy (Outdoor Events)

Kansas City weather can be unpredictable.

Adequate shade is required for outdoor events.
Madcap Brush Works will provide a covered tent when necessary.
Services cannot operate in rain, lightning, or high winds.
We reserve the right to pause or discontinue services if conditions become unsafe.
Clients are responsible for providing a safe, stable setup area.

Travel & Service Area

Madcap Brush Works proudly serves:

Kansas City, MO
Kansas City, KS
Johnson County, KS
Jackson County, MO
Cass County, MO
Surrounding Greater Kansas City Metro communities

Travel fees apply to all events located more than 40 miles from Harrisonville, Missouri.

Any applicable travel fees will be disclosed at booking.

Setup, Space & Equipment

Madcap Brush Works will provide:

Professional service equipment
Tables
Seating
Covered tent (when required)

Clients must provide:

A minimum 6’ x 6’ level space per service station
Access to electricity (required for airbrush services and cotton candy)
Stable, dry ground (no mud, gravel, or uneven terrain)
Adequate lighting for evening events

Corporate & Organizational Bookings

For corporate clients, municipalities, schools, churches, and organizations:

Signed service agreements may be required.
Purchase orders accepted with prior approval.
Certificates of Insurance (COI) and W‑9 forms are available upon request.
Vendor onboarding must be completed at least 14 days prior to the event.
Custom uniforms or branded attire may be requested in advance and must be provided by the client.

Staffing & Guest Volume

Guest count estimates must be accurate at the time of booking.
Madcap Brush Works is not responsible for reduced per‑guest service time due to underestimated attendance.
Additional artists must be booked in advance for large‑scale events.

Service Timing & Overtime

Services are provided for the contracted time window only.
If additional time is requested and staffing permits:
Overtime is billed at $75 per 30‑minute block.
Payment must be received by Madcap Brush Works Administrative Offices at the time of service.
Overtime availability is not guaranteed and must be approved by an authorized event representative.

Guest Conduct & Safety

We reserve the right to refuse service to:
Disruptive or inappropriate individuals
Guests with visible contagious illness or unsafe skin conditions
Children must be at least 3 years in age, be able to sit independently, and have a guardian present.
Clients are responsible for maintaining a safe event environment, including crowd management and site conditions.

Liability & Insurance

Madcap Brush Works is a professionally operated and insured entertainment provider.

Certificates of Insurance are available upon request.

Clients assume responsibility for:

Site safety and stability
Electrical access
Weather protection
Crowd control

Questions

We are committed to providing high‑quality, professional entertainment throughout the Greater Kansas City Metro.

If you require additional documentation or custom contract language, please notify us prior to booking.

✨ We look forward to creating something unforgettable at your event.