⭐⭐⭐⭐⭐ Extremely talented family owned business. Kandi is very well trained and also teaches her artistic skills at several clown camps and workshops across the state while continuing to advance and perfect her own skills. She is dedicated to her clients and will do a fantastic job for your event. - Dottie S.
GENERAL INFORMATION
What type of events do you work at?
Great question! If you can dream it, we can entertain at it, except funerals - maybe.
What ages do you entertain?
We provide outstanding entertainment for ages 3 to 99+. We offer a variety of services that will bring smile to young and old alike.
Do you have insurance?
Thank you for asking; yes, we do. Proof of insurance is available upon request.
I have requested a Free Quote, what happens next?
Review & Confirmation
- Once we receive your information, our team will review it and send you a confirmation email.
Quote Generation
- Upon receiving your response to the confirmation email, we will generate a Quote. This Quote will guarantee the price for 7 days and will be sent to you within 1-2 days.
- We will also reserve the date and time you requested on our schedule for 48 hours. If a conflicting request arises during that 48 hours, we will contact you first via email before confirming the second event. Note: We operate on a first come, first paid basis.
Response to Quote
- If you accept the Quote: Thank you! We will create an invoice and send it to you via email. We offer electronic payment for your convenience. Once we receive your payment, your event is confirmed, and we can't wait to celebrate with you.
- If you decline the Quote: We will send a final email to acknowledge your decision and remove your event from our schedule.
- If we don't hear back from you: We will send 1-2 email reminders.
Besides money, what do you need from me?
We ask that you provide the electricity (if needed), at least a 5'x5' space to entertain, and a signed contract. We will take care of everything else. Although, a bottle of water on a hot day will earn you much gratitude from us.
What forms of payment do you accept?
We accept all your swipes, dips, and taps. We also accept checks and ACH, but we love cash.
How does this work concerning payment?
For Private Clients: Please plan to surrender payment in full at time of scheduling.
For Business Clients and Schools: For all total balances under $500, please plan to surrender payment in full at the time of scheduling. For all balances over $500, please plan to surrender 50% of the event total at time of scheduling to be held as a Non-Refundable Reservation Fee. Then plan to surrender outstanding balances no later than seven (7) calendar days prior to the event.
What is your cancelation policy?
Once you’re booked, you’re booked! Payments are non-refundable as they secure your reserved time slot and our talent.
7 Days Prior Notice:
- If you need to cancel at least 7 business days before the event, 100% of your payment will cover expenses incurred for the event prep (materials, operating costs, and wages).
- We’ll happily allow you to reschedule once, as long as you provide a new date within 15 calendar days of the cancellation, and the new event date is within the same calendar year.
- Note: We’ll do our best to accommodate date changes, but we might need to switch up the artists or services based on availability.
Last-Minute Cancellations (48 hours):
- Cancelling within 48 hours of the event? Unfortunately, 100% of your payment will still cover expenses incurred for the event prep. No option to reschedule will be available.
Important Note:
- We are not responsible for Acts of God.
What if I need extra time?
Price Tag: $75.00 per artist, per service, for each 1-30 minute block. (Our talented artists can even juggle multiple services at the same event!)
Clock's Ticking: Be sure to make your requests to our Team Leader at least 20 minutes before the event wraps up.
Money Matters: Payments should be made electronically to Madcap Entertainment—our artists and Team Leader are all about the show, not the dough.
Fair Warning: We'll try our best, but not all requests can be accommodated.
PAINT BRUSH AND AIRBRUSH SERVICES
What type of makeup do you use?
We use only FDA and, whenever possible EU compliant cosmetic grade products and glitters of the best professional quality. Currently, some of the brands we feature are Mehron, Wolfe FX, Fusion, Ben Nye, and European Body Art.
What do you do to protect my guests from the spread of germs?
- Top-Notch Hygiene: We're proud to maintain the highest standards of on-the-job hygiene. Our team uses skin-safe products and practices to minimize the spread of germs while we work.
- "Well Child" Policy: Our artists strictly adhere to our "Well Child" policy. Want to know more? A copy of this policy is available upon request.
Keeping it clean and safe for everyone!
Is your brushwork waterproof?
We offer both paintbrush and airbrush artwork that is water resistant. The cosmetics used are alcohol-based, allowing for long-lasting wear.
How long does a tattoo last?
- Tattoo Time: Depending on your skin type, an airbrush tattoo can last up to 7 days (manufacturer’s guidelines FTW!). We follow all guidelines to help achieve this awesome lifespan. However, we can’t guarantee it will last beyond the initial application—so flaunt it while you’ve got it!
- Safety First: For the safety and enjoyment of your guests, we cannot tattoo above the shoulders for children and the neck for adults. Let's keep it fun and safe for everyone!
Show off your ink and enjoy the fun!
How long does the face paint last?
- Makeup Magic: Whether applied with a paintbrush or an airbrush, our traditional face paint is makeup and not meant to last for days (though it'd be cool if it did!).
- Clean-Up Time: We recommend washing with a gentle soap before bedtime to keep your skin happy and healthy.
- Extended Wear: If we use water-resistant makeup, it’ll last longer (up to days). For this, we recommend using a gentle, alcohol or coconut oil-based makeup remover for easy clean-up.
Enjoy your fabulous look and remember to wash up before hitting the pillow!
BALLOON DECOR
Tell me about your balloons.
Top Quality: We use only professional-quality natural latex balloons for all of our creations. They’re not just any balloons—they’re biodegradable!
Safety First: Although we take every precaution to prevent allergic reactions, it’s still a possibility.
Allergy Alert: Please inform us of any known latex allergies before the event. Individuals with latex allergies (both kids and grown-ups) should avoid contact with the latex balloons. Safety is our priority!
COTTON CANDY
Can I just rent the machine by itself?
Our goal is to take the stress out of your entertainment, and that includes our cotton candy service. Let us handle all the sticky, sugary mess—believe me, it can get messy!
Enjoy the sweetness without the stress!
OTHER SERVICES
What else do you have to offer?
We are happy to let you know that we can meet almost all your family-friendly entertainment needs. We are connected to a vast network of entertainers and will work our hardest to fulfill your entertainment dreams.
Do you have anything for just adults?
We bring you the nostalgic delight of cotton candy with an exciting over-21 twist—alcohol-flavored cotton candy!
All our services are a blast for both the young and the young-at-heart.
Office Hours
sunday:
Closed
monday:
9:00 am - 6:00 pm
tuesday:
9:00 am - 6:00 pm
wednesday:
9:00 am - 6:00 pm
thursday:
9:00 am - 6:00 pm
friday:
9:00 am - 6:00 pm
saturday:
10:00 am - 2:00 pm
Phone Number:
(816) 793-0033
Email Address:
info@madcappoppindesigns.com
Accepted Payment Methods: Visa, Mastercard, American Express, Discover, Cash, Check, ACH