Booking Policies

Madcap Poppin' Designs

At Madcap Poppin’ Designs, we love creating whimsical and memorable events! To make your experience seamless, please review our booking policies below.

Payment & Event Time Slot

Full payment is required at the time of scheduling.

Payment locks in your event date and time slot, including setup and teardown.

All payments are non-refundable.

Changes to Event Details

Any changes to event details (e.g., location, design elements) require at least 14 days’ notice.

Changes will incur a 10% change fee and possibly additional delivery or service charges.

Event Preparation

Please ensure the event space is accessible and cleared for setup.

Allow adequate time for setup and teardown, as coordinated during your consultation.

Special Requests

We love creativity! Share custom themes, colors, or unique design ideas when booking to ensure we can accommodate your vision.

Questions?

We’re happy to guide you through any details! Contact us!